Professional foundations
From automation to IT support.
Recent projects show what I build today. This timeline explains the origins of my technical education, systems experience and work with users.
Dated, detailed CV (PDF) ↗ Since 2003
Supporting a national information system
French national health insurance · IT support specialist, level IVB
Technical and functional support across several areas of the information system, handling and following complex cases, and providing technical support to a wider team and partners. IVB is the highest level in this role’s classification.
More about my contribution
This experience taught me to analyse incidents, explain a diagnosis to different audiences and follow resolution. The personal projects above demonstrate recent development work; my employment is in IT support.
2003
Discovering engine controllers
Bosch · two-week visit
A two-week visit to the engine-controller design department in Saint-Ouen. An introduction to the field.
2002
Organising industrial knowledge
Porsche AG, body R&D · six-month final-year placement
Specifications for a database on the corporate portal, making knowledge available at relevant stages of the product lifecycle. Meetings and workshops conducted in German.
More about my contribution
Technical context at the time: Java, Oracle9i, three-tier architecture. My contribution was specification and work with users.
2000–2001
From requirements to users
Development and testing · France and Germany
At Blucher HKT, a quotation and invoicing system: requirements analysis, development, documentation and user training. At ND SatCom, testing and documenting a satellite-antenna management website.
More about my contribution
At LeGuide.com in 2000, PHP and MySQL interfaces between online shops and price-comparison engines. These technologies describe work at the time, rather than certify current proficiency.
1997–1999
1997 · Les Maîtres Laitiers du Cotentin
1999 · Renault Véhicules Industriels Connecting software and machines
Industrial automation · education and placements
Controller programming and maintenance at Les Maîtres Laitiers du Cotentin. BTS project: designing and commissioning an automated machine in a team of seven. At Renault Véhicules Industriels, database software communicating with an industrial controller.
More about my contribution
The ICSISA qualification, obtained in 1999, focused on interfaces between computerised and automated systems.
These logos identify organisations in my background, without partnership or endorsement. Assurance Maladie logo: Assurance Maladie, via Wikimedia Commons, CC BY-SA 4.0; displayed in greyscale.